Job Vacancy / Avanoa Faigaluega

Avanoa faigaluega mo i latou o iai tomai ma agavaa

JOB DETAILS SUMMARY

Location: District Council Admin Office – Gautavai Savaii

Position: Office Assistance District Council

Salary Grading: AO5 $11,536 per annum

Responsible to: District Council through the Executive Officer for the effective provision of good quality front counter and telephones services, deliver an a variety of administation, records & filling management and clerical tasks.

KEY RESULT AREAS

1. Front Counter Customer Services
2. Telephone Operating Services
3. Filing and Records Management
4. Administration Support

CORE BEHAVIOURS EXPECTED OF MINISTRY STAFF ON THE JOB

1. Work Commitment
2. Customer Focus
3. Team Work

RESPONSIBILITIES & DUTIES

FRONT COUNTER CUSTOMER SERVICE

1. Greet and welcome customers as soon as they arrive at the office
2. Direct visitors to the appropriate person and office
3. Attend the customers’ enquiries at the front counter promptly
4. Ensure reception area is tidy and presentable with all necessary stationery and materials (e.g: pens, forms & brochures)

TELEPHONE OPERATING SERVICES

1. Answer, screen and forward incoming phone calls promptly and correctly to the intended recipient.
2. Provide basic and accurate information in-person and via phone/email.
3. Maintain and update the internal telephone directory and circulate to clients for information.
4. Report telephone board technical issues on time to the relevant personnel for fixing

FILING AND RECORDS MANAGEMENT

1. Dispatch incoming correspondences to committee members
2. Deliver mails to relevant recipients.
3. Filing all the records pertaining to the operation of the District Council to the relevant file using a file index record system
4. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

ADMINISTRATIVE SUPPORT

1. Maintain a register of all assets including tools and equipment procured for the District Council office
2. Prepare tea / refreshment for meetings and consultations
3. Ensure the office is clean and looks professional at all times.
4. Other duties as directed by the District Council Committee.

Important Notice:

1. Address all application letters to the Secretary and Fonofaavae Palauli 2 Falefa
2. Provide an updated CV and 3 References
3. Ensure that only residents of Palauli le Falefa District can be applied
4. Place your Application letter to the Main Office at Gautavai Pr. School or send on Email – [email protected], [email protected] or [email protected].
5. Applications close at 4.00pm on Wednesday, 17th April 2024.
6. Late applications will not be considered.

For further information please contact:
Mauisii Hay, Executive Officer, Fonofaavae Palauli 2 Falefa
Phone: +685 35106 or 35107